CxFirst - Agent Assist & QMS
CxFirst is a browser extension designed to enhance the productivity and efficiency of customer-facing agents. Developed by Abhishek Singh Rao, this free Chrome extension provides agents with the necessary tools to improve customer satisfaction and reduce average handling time (AHT).
With CxFirst, agents can make faster and better decisions when resolving customer issues, leading to improved customer experiences. This extension eliminates the need for manual processes, allowing agents to focus on delivering exceptional customer service.
By streamlining workflows and providing easy access to essential tools, CxFirst empowers agents to take their customer interactions to the next level. The extension is just one click away, making it convenient and accessible for agents to utilize its features.
Overall, CxFirst is a valuable tool for customer-facing agents looking to enhance their productivity and provide outstanding customer experiences. Contact Abhishek Singh Rao today to learn more about how CxFirst can benefit your business.
